Terms & Conditions

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Last updated: Jan 01, 2025

1. Acceptance of Terms

By accessing or using any services provided by Exir Currency Exchange, you agree to be bound by these Terms of Service and all terms incorporated by reference. If you do not agree to all of these terms, do not use our services. These Terms of Service apply to all users of the services, including without limitation users who are browsers, customers, merchants, and/or contributors of content.

2. Definitions

Throughout these Terms of Service, certain terms have specific meanings:

Account

means a personal account opened by you with Exir for the purpose of using our Services.

Services

means all products, services, content, features, technologies, or functions offered by us and all related websites, applications, and services.

Transaction

means any foreign exchange transaction or money transfer instruction submitted by you through our Services.

Exchange Rate

means the rate at which one currency will be exchanged for another, which may include a margin added by Exir.

Fees

means any fees, charges, or other amounts payable by you to us in connection with our Services.

3. Services

Exir provides currency exchange and international money transfer services through various platforms including our website, mobile applications, and telephone service.

3.1. Service Description
Our services allow you to:
  • Convert one currency to another at agreed exchange rates
  • Transfer funds to bank accounts in other countries
  • Set up regular payment schedules
  • Use hedging tools to manage currency risk
  • Access market information and analysis
3.2. Service Limitations
We reserve the right to:
  • Limit the value of transactions
  • Refuse to process certain transactions
  • Set up regular payment schedules
  • Suspend or terminate access to our services
  • Require additional verification for certain transactions
3.3. Exchange Rates

Exchange rates fluctuate continuously. The rate offered for a transaction is valid for a limited time as specified during the quotation process. We are not responsible for fluctuations that occur before a transaction is confirmed.

4. Account Registration

To use our services, you must register for an account and provide accurate, current, and complete information.

4.1. Eligibility

You must be at least 18 years old and have the legal capacity to enter into binding contracts to use our services. By registering for an account, you represent that you meet these requirements.

4.2. Account Security
You are responsible for:
  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use of your account
4.3. Verification

We may require you to provide additional information or documentation to verify your identity, address, or the nature of your transactions. We reserve the right to suspend or terminate your account if we cannot verify your information.

5. Fees & Payments

You agree to pay all fees associated with your use of our services as described in our Fee Schedule, which is incorporated into these Terms by reference.

5.1. Transaction Fees

Fees may include:
  • Transaction fees based on the amount and type of transaction
  • Currency conversion margins
  • Payment processing fees
  • Other service charges as disclosed

5.2. Changes to Fees

We may change our fees at any time by providing notice through our website or by email. Changes will apply to transactions initiated after the notice is provided.

5.3. Payment Authorization

By initiating a transaction, you authorize us to charge your designated payment method for the full amount of the transaction, including all applicable fees.

6. Liability

To the fullest extent permitted by law, Exir shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

  • Your access to or use of or inability to access or use the services
  • Any conduct or content

7. Security and Privacy

  • We use industry-standard security measures to protect your data and transactions.
  • Your use of our Services is also governed by our Privacy Policy.

8. Termination and Suspension

  • Exir may suspend or terminate your account for violations of these Terms or suspicious activity.
  • You may close your account at any time by contacting our support team.

9. Governing Law

  • These Terms are governed by and construed in accordance with the laws of Your Country.
  • Any disputes will be resolved in the courts of Your Jurisdiction.

10. Contact Us

If you have questions about these Terms, contact us at:

  • Email: support@exir.com
  • Address: 123 Financial Street, London, EC2A 4AB, United Kingdom

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