Exir | Currency Exchange & Money Transfer

Last updated: Jan 01, 2025

1. Introduction

Exir Currency Exchange is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

By accessing or using our website, mobile application, or services, you consent to the practices described in this Privacy Policy. Please read this policy carefully to understand our views and practices regarding your personal data.

2. Data We Collect

We collect several types of information from and about users of our services, including:

2.1. Personal Information

When you register for an account or use our services, we may collect:

Full name, date of birth, and contact information
Government-issued identification details
Financial information and payment details
Transaction history and preferences
Proof of address and source of funds documentation

2.2. Technical Information

When you use our website or mobile app, we automatically collect:

IP address, browser type, and device information
Usage data and browsing patterns
Cookies and similar tracking technologies

2.3. Information from Third Parties

We may receive information about you from:

Credit reference agencies and fraud prevention databases
Financial institutions and payment processors
Publicly available sources and identity verification services

3. Data Sharing and Disclosure

We may share your personal information with:

4.1. Eligibility

You must be at least 18 years old and have the legal capacity to enter into binding contracts to use our services. By registering for an account, you represent that you meet these requirements.

3.1. Service Providers

Third parties who provide services on our behalf, such as:

Payment processors and banking partners
Identity verification services
IT and cloud service providers
Customer support platforms

3.2. Legal and Regulatory Requirements

We may disclose your information when required by law or to:

Comply with legal obligations or regulatory requirements
Protect and defend our rights or property
Prevent fraud or security issues
Protect the personal safety of our users or the public

3.3. Business Transfers

In connection with a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new entity.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

4.1. Security Measures

Our security measures include:

Encryption of data in transit and at rest
Regular security assessments and testing
Access controls and authentication mechanisms
Employee training on data protection
Physical security measures for our facilities

5.2. Changes to Fees

We may change our fees at any time by providing notice through our website or by email. Changes will apply to transactions initiated after the notice is provided.

4.2. International Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for international data transfers, such as Standard Contractual Clauses or adequacy decisions.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including to satisfy any legal, accounting, or reporting requirements.

5.1. Retention Periods

Our retention periods are based on:

Legal and regulatory requirements (typically 5-7 years for financial records)
The purpose for which we collected the data
Our legitimate business needs

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information.

6.1. Types of Cookies We Use

Essential Cookies: Necessary for the operation of our website
Analytical/Performance Cookies:Allow us to recognize and count visitors
Functionality Cookies:Enable enhanced functionality and personalization
Targeting Cookies: Record your visit and pages you have visited

6.2. Cookie Management

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our website may become inaccessible or not function properly.

7. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the Last updated date.

We will also provide additional notice (such as adding a statement to our website homepage or sending you a notification) if changes are material. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact our Data Protection Officer:

Email: support@exir.com
Address: 123 Financial Street, London, EC2A 4AB, United Kingdom
You also have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal data violates applicable data protection laws.

Privacy Policy